> For the complete documentation index, see [llms.txt](https://mods.titan.tf/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mods.titan.tf/moderation/support-tickets.md).

# Support Tickets

How to manage support tickets?

There are several categories with the support tickets. 

<div align="center"><img src="https://2755572434-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LSZ_JtWujUTHp3HABHr%2F-MPH8SPa1k8Wtb6kcMaK%2F-MPH97gbLcJRnxKO02TO%2Fimage.png?alt=media&amp;token=54afcd70-d146-4462-86fe-2a1f33d00c8d" alt="Example of a Support Ticket alert in discord"></div>

In Discord, Moderators need to react 📝when you have reviewed the ticket and react ✅ once the ticket is closed for easy management.