# Support Tickets

There are several categories with the support tickets. 

<div align="center"><img src="/files/-MPH97gbLcJRnxKO02TO" alt="Example of a Support Ticket alert in discord"></div>

In Discord, Moderators need to react 📝when you have reviewed the ticket and react ✅ once the ticket is closed for easy management.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://mods.titan.tf/moderation/support-tickets.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.